Free

Hospitality and Tourism

Host/hostess, front desk, waiter/waitress, kitchen assistant, housekeeping, event crew, and customer service.

Guest service

Keep guests comfortable.

Required

Smile, listen, and solve small problems before they grow.

Required

Keep stations clean, follow food hygiene, and support the cook during service.

Short quiz

A kitchen assistant should first:

Ignore hygiene cardsFollow food-safety rulesServe alcohol

Front desk, housekeeping, and event crew basics.

Required

Work quietly, respect guest privacy, and follow the supervisor’s checklist.